User Education in the University Library: Development and Evaluation of a Digital Interactive Guide to Promote the Use of the UFRGS Institute of Arts Library
User education; Educational function of libraries; Library UFRGS; Digital cultureThis research focuses on the educational role of libraries, carried out through user education—an activity designed to teach library users how to utilize its informational resources. It aims to guide users towards better use of library products and services, while also developing information-seeking and usage skills. The study is situated within a context characterized by digital culture and the growing use of Information and Communication Technologies (ICTs).
The theme of this research is user education to promote the use of the UFRGS Institute of Arts Library. It is justified by its relevance, considering the issue of library underuse. The research presupposes that underutilization is driven by a lack of preparation, absence of habit in visiting the library, and unawareness of the services and products it offers. The study starts with the following research question: How can the use of the Institute of Arts Library be enhanced through a digital interactive guide aimed at user education for the digital culture?
To address this question, the general objective is to develop and evaluate an educational product focused on educating the users of the Institute of Arts Library, assessing its potential to promote conscious and autonomous use of the library, and identifying areas for improvement.
The methodology adopted is based on exploratory research with a qualitative approach and applied nature. The educational product developed was a digital interactive guide, containing information about the library and instructions for its use. The interactive guide is a digital tool that integrates technology and education to promote library usage through user education. It aligns with the Master's Program in Informatics in Education by offering an innovative solution to enhance the process of informal learning.
Data collection was conducted through semi-structured interviews to evaluate the educational product's effectiveness and identify potential improvements. Based on the collected data, it is concluded that the educational product has the potential to promote library usage, improve users' perceptions of its services and products, and encourage behavioral change regarding library utilization.